Charters House Manual

We are happy to welcome you to our home! Idaho is a great place to live or visit, and we are delighted to share it with you. Whether you are spending time with friends or family, or working away from home, we hope your stay is comfortable and enjoyable.

This page is your full guestbook that includes check-in info, amenities, recommendations in the area and much more. Make sure to reference this if you have any questions, as this likely answers them for you.

We strive to offer a 5-star experience to our guests. If anything is not up to your standards, please let us know as soon as possible so we can address and fix the issues.

Feel free to reach out to us with any questions or concerns through text here or via the booking platform you used. To ensure prompt assistance, we kindly request that you reserve phone calls for urgent matters.

Cheers!
Leisure Lodging

House Info

Property Location

30 Charters Cir
Donnelly, ID 83615

Google Maps

Check-In

Check-in is available any time after 4 pm.

When arriving at 30 Charters Cir, you will find a white home with the number 30 above the garage. Make sure you don't go to 30 Charters Drive in a different part of the neighborhood.

You are welcome to park in the driveway or the garage for your stay. Please do not block neighbors' driveways or mailboxes. There is no garage door opener and we do not provide a code for the keypad. If you wish to use the garage, you will need to manually shut and open it from inside.

Door Lock

The door lock is a Schlage Encode deadbolt with wifi capability. You will not need any lockboxes or keys during your stay.

To unlock the door:

1. Press the home button on the bottom left of the lock to light up the keypad
2. Type in the code we sent you
3. The door will automatically unlock

Please note: The electronic lock locks automatically after 4 minutes. If you get a red X when typing the code, a wrong number was likely pressed—try again. If it still doesn't work, please contact us so we can check the lock.

House Rules

Being mindful of our house rules is appreciated and expected. We hope you love our space and will help us take care of it.

• No house parties
• Strict no smoking or vaping indoors policy. You may smoke or vape outside. Smoke remediation fees start at $1,000
• Please clean up excessive messes; we'll take care of the rest

Quiet time is between 10 PM and 8 AM. Please ensure music is played at a reasonable level as we have neighbors we must respect.

Checkout

1. Place all used bath towels in the laundry basket in the laundry room or bedrooms
2. Load all dishes in the dishwasher and run a cycle. Dishwasher detergent is located underneath the kitchen sink
3. Empty all garbage cans and place the bags in the garbage bins in the garage
4. Place TV remotes back on the TV stand in the living room and bedrooms and log out of any streaming services that are yours
5. Do a final walkthrough to check for personal belongings
6. Close any windows, turn off lights, lock the back patio door, and lock the front door by hitting the lock button on the bottom of the e-lock

Pet cleanup: Being that this is a pet-friendly home, please pick up any remains in the yard so that future guests do not have to deal with these. Failure to do this will result in an $80 fee to have us do it for you.

Amenities

• Bedrooms: Our suite comes with 4 bedrooms—3 king beds and 1 queen bed.
• Parking: Free driveway parking is available right in front of the home as well as a garage. You should have no problems finding a space for your vehicle(s). There are no garage door openers, but you can open the garage door from inside the garage if you choose to park there.
• WiFi: Network: LeisureLodging Password: 5StarReview
• Hot Tub: The hot tub is yours to enjoy during your stay. Hot tub maintenance comes by Tuesdays to clean and ensure the chemicals and pH balance are correct. Please let us know if anything looks off with it or if it needs additional cleaning. Our cleaning crew checks this after every guest as well.
• Coffee: We have both Keurig-style and traditional drip coffee makers. We provide some generic flavors along with standard cream, sugar, and filters. If you want anything specific, we recommend picking some up beforehand.
• Laundry: We provide complimentary in-house laundry to all guests so you can have a clean set of clothes before you depart. The washer and dryer are located in the front next to the master and garage. We provide detergent and dryer sheets. Please clean out any lint from the dryer after use, as too much buildup can be a fire hazard.
• TV: We have smart TVs in the living room, loft room, and master bedroom. Simply press one of the apps and log in on the TV for unlimited streaming movies and TV shows.
• Garbage: Garbage day is every Wednesday morning. Please take garbage and recycling bags out to the street for pickup if your stay overlaps this day.

Mail and Packages

While we understand the convenience of having deliveries, we do not recommend having packages delivered to the property due to the variable nature of delivery services. We cannot guarantee the safe and timely delivery of packages, as we are unable to monitor the property at all times.

For a more secure option, we recommend utilizing the local post office for any deliveries using their general delivery option. They are equipped to receive and store packages until your convenient pickup. Please ensure you provide clear instructions to the delivery personnel if you choose this option.

Please be aware that packages or mail delivered outside your reservation dates likely will not reach you.

Items Left Behind

In the event that you leave personal items behind at the property, we are happy to assist in their retrieval and shipment to you. Please be advised that there will be a shipping cost and our time involved that will need to be paid before we can ship the items.

We understand that accidents happen, and we are here to help make the process as smooth as possible.