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Hannah Ln House Manual

We are happy to welcome you to our home! Morgantown is a great place to live or visit, and we are delighted to share it with you. Whether you are spending time with friends or family, or working away from home, we hope your stay is comfortable and enjoyable.

This page is your full guestbook that includes check-in info, amenities, recommendations in the area and much more. Make sure to reference this if you have any questions, as this likely answers them for you.

We strive to offer a 5-star experience to our guests. If anything is not up to your standards, please let us know as soon as possible so we can address and fix the issues.

Feel free to reach out to us with any questions or concerns through text here or via the booking platform you used. To ensure prompt assistance, we kindly request that you reserve phone calls for urgent matters.

Cheers!
Leisure Lodging

Property Location

11 Hannah Ln
Morgantown, WV 26505

Google Maps

Check-In

Check-in is available any time after 4 pm.

When arriving at 11 Hannah Ln, simply park your vehicle in front of the townhouse. Once inside the house, you can use the garage for an extra parking space or the driveway if needed. Please make sure not to block any other houses' parking spaces or access.

To access the home, head up to the front door. We have an electronic lock installed on the door so you do not need to worry about keys during your stay. To gain entry to the house, enter the door code we sent you and the door will open.

Please note: The electronic lock locks automatically after 4 minutes. Please ensure music is played at a reasonable level as we have neighbors we have to respect. Our quiet time is between 10 PM and 8 AM.

Door Lock

schlage

The door lock is a Schlage Encode deadbolt. It is a wifi lock—you will not be using any lockboxes or keys at any point during your stay. If you see a lockbox, please ignore that and use the keypad on the front door.

To unlock the door, press the home button on the bottom left of the screen to light up the keypad. Then type the code we provided you, and the door will automatically unlock. If you get a red X when typing the code, it is common that a wrong number was accidentally pressed. Try it again and it will likely work. If it still doesn't, please send us a message so we can quickly check the lock and see what the error is.

Check-Out

  1. Place all used bath towels in the laundry basket in the laundry room or bedrooms.
  2. Load all dishes in the dishwasher and run a cycle. Dishwasher detergent is located underneath the kitchen sink.
  3. Place TV remotes back on the TV stand in the living room and bedrooms and log out of any streaming services that are yours.
  4. Do a final walkthrough to check for personal belongings.
  5. Close any windows if opened, turn off lights, lock the back patio door, and lock the front door by hitting the lock button on the bottom of the e-lock.

House Rules

Being mindful of our house rules is appreciated and expected. We hope you love our space and will help us take care of it.

  • No house parties
  • Strict no pets policy. Pet cleaning fees start at $500
  • Strict no smoking or vaping indoors policy. You may smoke or vape outside. Smoke remediation fees start at $1,000
  • Please clean up excessive messes; we'll take care of the rest

Amenities

  • Wifi: Network: 11hannaln Password: Hanna26505
  • Parking: Free street parking is available right in front of the home. We typically don't hear of anyone having issues finding a spot for their car.
  • Sleeping: Our suite comes with 2 bedrooms with 2 queen beds as well as a large sofa if you decide to have someone sleep there.
  • Coffee: We have both Keurig style and traditional drip coffee makers in the property. We provide some generic flavors along with standard cream, sugar, and filters. If you want anything specific, we recommend picking some up beforehand.
  • Garbage: Garbage day is every Thursday morning. Please take garbage and recycling bags out to the alleyway, just outside the garage for pickup if your stay overlaps on this day.
  • TV: This property is equipped with smart TVs for you to use. Simply press one of the apps on the TV and login for streaming movies and TV shows.
  • Washing Machine & Dryer: We provide complimentary in-house laundry to all of our guests so you can have a clean set of clothes before you depart and return home. The washer and dryer are in the front next to the kitchen and garage. We provide detergent and dryer sheets so you don't have to worry about picking any up during your stay.

Please note: If you use the washer or dryer, please ensure you clean out any lint from the dryer as too much buildup can be a fire hazard.

Mail & Packages

While we understand the convenience of having deliveries, we would like to advise that it is not our recommended practice due to the variable nature of delivery services. We cannot guarantee the safe and timely delivery of packages, as we are unable to monitor the property at all times.

For a more secure option, we recommend utilizing the local post office for any deliveries using their general delivery option. They are equipped to receive and store packages until your convenient pickup. Please ensure you provide clear instructions to the delivery personnel if you choose this option.

Additionally, please be aware that packages or mail delivered outside your reservation dates likely will not reach you.

Items Left Behind

In the event that you leave personal items behind at the property, we are happy to assist in their retrieval and shipment to you. However, please be advised that there will be a shipping cost and our time involved that will need to be paid before we can ship the items.

We understand that accidents happen, and we are here to help make the process as smooth as possible. Thank you for your understanding and cooperation.